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CVE-2022-39050

4.6 · MEDIUM
Published Sep 5, 2022 otrs CWE-79 EPSS 0.49% (40th pctl)

Overview

CVE-2022-39050 is a medium-severity vulnerability affecting otrs otrs. It was published on September 5, 2022 and has a CVSS 3.1 base score of 4.6 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 4.6, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

Remediation

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
otrs otrs 6.0.0 Affected

Frequently Asked Questions

What is CVE-2022-39050?

CVE-2022-39050 is a medium-severity vulnerability affecting otrs otrs. It was published on September 5, 2022 and has a CVSS 3.1 base score of 4.6 (MEDIUM).

How severe is CVE-2022-39050?

This vulnerability has a CVSS 3.1 base score of 4.6, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2022-39050?

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2022-39050?

CyberStrike's AI-powered security agents can automatically detect CVE-2022-39050 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.