Terms of service
The agreement between you and Navy when you use our monitoring, on-call and status page service.
Last updated
These terms apply to everyone who creates a Navy account or uses the service. By signing up, you agree to them on behalf of yourself and, if you sign up for a company, on behalf of that company.
Your account
You are responsible for the activity in your workspace and for keeping your credentials safe. Owners and admins decide who has access and what they can do. Tell us right away at [email protected] if you think your account has been compromised.
Using Navy
You may only monitor services you own or have permission to test. You agree not to use Navy to:
- Send load or traffic intended to disrupt a service.
- Monitor endpoints in a way that breaks the law or another party’s terms.
- Publish status pages that are misleading or impersonate another company.
- Resell the service without a written agreement with us.
Plans and billing
Paid plans are billed monthly or yearly in advance. You can upgrade at any time and the difference is prorated. If you downgrade or cancel, the change takes effect at the end of the current billing period. Prices may change with at least 30 days notice.
Service availability
We work hard to keep Navy available and publish our own uptime on a public status page. Business plans include a service level agreement with credits if monthly uptime falls below 99.95%. Scheduled maintenance is announced at least 72 hours in advance.
Your data
You own the data you put into Navy, including monitor settings, incidents, postmortems and subscriber lists. We use it only to provide the service, as described in our privacy policy. You can export it at any time.
Termination
You can close your account at any time from Settings. We may suspend accounts that break these terms, after giving notice where we reasonably can. When an account is closed, we delete its data within 30 days.
Liability
Navy is a monitoring tool, not a guarantee that your services will stay up. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
Changes to these terms
We may update these terms as Navy changes. For significant changes, we will email account owners at least 30 days before they take effect. Questions about these terms can be sent to [email protected].