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CVE-2009-3567

4.3 · MEDIUM
Published Oct 6, 2009 kayako CWE-79 EPSS 1.06% (62th pctl)

Overview

CVE-2009-3567 is a medium-severity vulnerability affecting kayako esupport. It was published on October 6, 2009 and has a CVSS 2.0 base score of 4.3 (MEDIUM).

This vulnerability has a CVSS 2.0 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.

Remediation

Check the references section for vendor advisories and patches from kayako. Update esupport to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
kayako esupport 0 Affected
kayako supportsuite 0 Affected

Frequently Asked Questions

What is CVE-2009-3567?

CVE-2009-3567 is a medium-severity vulnerability affecting kayako esupport. It was published on October 6, 2009 and has a CVSS 2.0 base score of 4.3 (MEDIUM).

How severe is CVE-2009-3567?

This vulnerability has a CVSS 2.0 base score of 4.3, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2009-3567?

Check the references section for vendor advisories and patches from kayako. Update esupport to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2009-3567?

CyberStrike's AI-powered security agents can automatically detect CVE-2009-3567 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.