CVE-2010-3497
6.4 · MEDIUMOverview
CVE-2010-3497 is a medium-severity vulnerability affecting symantec norton_antivirus. It was published on August 22, 2012 and has a CVSS 2.0 base score of 6.4 (MEDIUM).
This vulnerability has a CVSS 2.0 base score of 6.4, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."
Remediation
Check the references section for vendor advisories and patches from symantec. Update norton_antivirus to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2010-3497?
CVE-2010-3497 is a medium-severity vulnerability affecting symantec norton_antivirus. It was published on August 22, 2012 and has a CVSS 2.0 base score of 6.4 (MEDIUM).
How severe is CVE-2010-3497?
This vulnerability has a CVSS 2.0 base score of 6.4, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2010-3497?
Check the references section for vendor advisories and patches from symantec. Update norton_antivirus to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2010-3497?
CyberStrike's AI-powered security agents can automatically detect CVE-2010-3497 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
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