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CVE-2010-4760

3.5 · LOW
Published Mar 18, 2011 otrs CWE-200 EPSS 1.17% (65th pctl)

Overview

CVE-2010-4760 is a low-severity vulnerability affecting otrs otrs. It was published on March 18, 2011 and has a CVSS 2.0 base score of 3.5 (LOW).

This vulnerability has a CVSS 2.0 base score of 3.5, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Remediation

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
otrs otrs 0 Affected

Frequently Asked Questions

What is CVE-2010-4760?

CVE-2010-4760 is a low-severity vulnerability affecting otrs otrs. It was published on March 18, 2011 and has a CVSS 2.0 base score of 3.5 (LOW).

How severe is CVE-2010-4760?

This vulnerability has a CVSS 2.0 base score of 3.5, rated LOW. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2010-4760?

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2010-4760?

CyberStrike's AI-powered security agents can automatically detect CVE-2010-4760 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.