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CVE-2014-7863

7.5 · HIGH

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not prop…

Published Feb 8, 2020CWE-200EPSS 83.40%

Overview

CVE-2014-7863 is a high-severity vulnerability. It was published on February 8, 2020 and has a CVSS 3.1 base score of 7.5 (HIGH).

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

Refpacketstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlRefseclists.org/fulldisclosure/2015/Jan/114Refwww.securityfocus.com/archive/1/archive/1/534575/100/0/threadedRefexchange.xforce.ibmcloud.com/vulnerabilities/100554Refraw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtRefsupport.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletRefpacketstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlRefseclists.org/fulldisclosure/2015/Jan/114Refwww.securityfocus.com/archive/1/archive/1/534575/100/0/threadedRefexchange.xforce.ibmcloud.com/vulnerabilities/100554

How CyberStrike helps

Frequently asked questions

What is CVE-2014-7863?

CVE-2014-7863 is a high-severity vulnerability. It was published on February 8, 2020 and has a CVSS 3.1 base score of 7.5 (HIGH).

How severe is CVE-2014-7863?

This vulnerability has a CVSS 3.1 base score of 7.5, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2014-7863?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2014-7863?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2014-7863 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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