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CVE-2017-12815

10.0 · CRITICAL
Published Mar 26, 2018 bomgar CWE-22

Overview

CVE-2017-12815 is a critical-severity vulnerability affecting bomgar remote_support. It was published on March 26, 2018 and has a CVSS 3.0 base score of 10.0 (CRITICAL).

This vulnerability has a CVSS 3.0 base score of 10.0, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.

Remediation

Check the references section for vendor advisories and patches from bomgar. Update remote_support to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status

Frequently Asked Questions

What is CVE-2017-12815?

CVE-2017-12815 is a critical-severity vulnerability affecting bomgar remote_support. It was published on March 26, 2018 and has a CVSS 3.0 base score of 10.0 (CRITICAL).

How severe is CVE-2017-12815?

This vulnerability has a CVSS 3.0 base score of 10.0, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2017-12815?

Check the references section for vendor advisories and patches from bomgar. Update remote_support to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2017-12815?

CyberStrike's AI-powered security agents can automatically detect CVE-2017-12815 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.