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CVE-2018-11518

8.1 · HIGH
Published May 30, 2018 hcltech CWE-20 EPSS 1.42% (71th pctl)

Overview

CVE-2018-11518 is a high-severity vulnerability affecting hcltech legacy_ivr_firmware. It was published on May 30, 2018 and has a CVSS 3.0 base score of 8.1 (HIGH).

This vulnerability has a CVSS 3.0 base score of 8.1, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

A vulnerability allows a phreaking attack on HCL legacy IVR systems that do not use VoIP. These IVR systems rely on various frequencies of audio signals; based on the frequency, certain commands and functions are processed. Since these frequencies are accepted within a phone call, an attacker can record these frequencies and use them for service activations. This is a request-forgery issue when the required series of DTMF signals for a service activation is predictable (e.g., the IVR system does not speak a nonce to the caller). In this case, the IVR system accepts an activation request from a less-secure channel (any loudspeaker in the caller's physical environment) without verifying that the request was intended (it matches a nonce sent over a more-secure channel to the caller's earpiece).

Remediation

Check the references section for vendor advisories and patches from hcltech. Update legacy_ivr_firmware to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status

Frequently Asked Questions

What is CVE-2018-11518?

CVE-2018-11518 is a high-severity vulnerability affecting hcltech legacy_ivr_firmware. It was published on May 30, 2018 and has a CVSS 3.0 base score of 8.1 (HIGH).

How severe is CVE-2018-11518?

This vulnerability has a CVSS 3.0 base score of 8.1, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2018-11518?

Check the references section for vendor advisories and patches from hcltech. Update legacy_ivr_firmware to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2018-11518?

CyberStrike's AI-powered security agents can automatically detect CVE-2018-11518 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.