CVE-2019-14748
5.4 · MEDIUMOverview
CVE-2019-14748 is a medium-severity vulnerability affecting enhancesoft osticket. It was published on August 7, 2019 and has a CVSS 3.0 base score of 5.4 (MEDIUM).
This vulnerability has a CVSS 3.0 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. The Ticket creation form allows users to upload files along with queries. It was found that the file-upload functionality has fewer (or no) mitigations implemented for file content checks; also, the output is not handled properly, causing persistent XSS that leads to cookie stealing or malicious actions. For example, a non-agent user can upload a .html file, and Content-Disposition will be set to inline instead of attachment.
Remediation
Check the references section for vendor advisories and patches from enhancesoft. Update osticket to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| enhancesoft | osticket | >= 0, < 1.10.7 | Affected |
References
Frequently Asked Questions
What is CVE-2019-14748?
CVE-2019-14748 is a medium-severity vulnerability affecting enhancesoft osticket. It was published on August 7, 2019 and has a CVSS 3.0 base score of 5.4 (MEDIUM).
How severe is CVE-2019-14748?
This vulnerability has a CVSS 3.0 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2019-14748?
Check the references section for vendor advisories and patches from enhancesoft. Update osticket to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2019-14748?
CyberStrike's AI-powered security agents can automatically detect CVE-2019-14748 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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