CVE-2019-16949
6.5 · MEDIUMOverview
CVE-2019-16949 is a medium-severity vulnerability affecting enghouse web_chat. It was published on November 13, 2019 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.
Remediation
Check the references section for vendor advisories and patches from enghouse. Update web_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|
Frequently Asked Questions
What is CVE-2019-16949?
CVE-2019-16949 is a medium-severity vulnerability affecting enghouse web_chat. It was published on November 13, 2019 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
How severe is CVE-2019-16949?
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2019-16949?
Check the references section for vendor advisories and patches from enghouse. Update web_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2019-16949?
CyberStrike's AI-powered security agents can automatically detect CVE-2019-16949 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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