CVE-2020-3163
5.9 · MEDIUMOverview
CVE-2020-3163 is a medium-severity vulnerability affecting cisco unified_contact_center_enterprise. It was published on February 19, 2020 and has a CVSS 3.1 base score of 5.9 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.9, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.
Remediation
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_enterprise to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | unified_contact_center_enterprise | >= 0, < 12.5\(1\) | Affected |
Frequently Asked Questions
What is CVE-2020-3163?
CVE-2020-3163 is a medium-severity vulnerability affecting cisco unified_contact_center_enterprise. It was published on February 19, 2020 and has a CVSS 3.1 base score of 5.9 (MEDIUM).
How severe is CVE-2020-3163?
This vulnerability has a CVSS 3.1 base score of 5.9, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2020-3163?
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_enterprise to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2020-3163?
CyberStrike's AI-powered security agents can automatically detect CVE-2020-3163 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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