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CVE-2021-24741

9.8 · CRITICAL
Published Sep 20, 2021 schiocco CWE-89 EPSS 5.60% (92th pctl)

Overview

CVE-2021-24741 is a critical-severity vulnerability affecting schiocco support_board_-_chat_and_help_desk. It was published on September 20, 2021 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters (such as status_code, department, user_id, conversation_id, conversation_status_code, and recipient_id) before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users.

Remediation

Check the references section for vendor advisories and patches from schiocco. Update support_board_-_chat_and_help_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
schiocco support_board_-_chat_and_help_desk >= 0, < 3.3.4 Affected

Frequently Asked Questions

What is CVE-2021-24741?

CVE-2021-24741 is a critical-severity vulnerability affecting schiocco support_board_-_chat_and_help_desk. It was published on September 20, 2021 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

How severe is CVE-2021-24741?

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2021-24741?

Check the references section for vendor advisories and patches from schiocco. Update support_board_-_chat_and_help_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2021-24741?

CyberStrike's AI-powered security agents can automatically detect CVE-2021-24741 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.