CVE-2021-33672
9.6 · CRITICALOverview
CVE-2021-33672 is a critical-severity vulnerability affecting sap contact_center. It was published on September 14, 2021 and has a CVSS 3.1 base score of 9.6 (CRITICAL).
This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.
Remediation
Check the references section for vendor advisories and patches from sap. Update contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2021-33672?
CVE-2021-33672 is a critical-severity vulnerability affecting sap contact_center. It was published on September 14, 2021 and has a CVSS 3.1 base score of 9.6 (CRITICAL).
How severe is CVE-2021-33672?
This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2021-33672?
Check the references section for vendor advisories and patches from sap. Update contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2021-33672?
CyberStrike's AI-powered security agents can automatically detect CVE-2021-33672 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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