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CVE-2021-39115

7.2 · HIGH
Published Sep 1, 2021 atlassian CWE-96 EPSS 4.48% (91th pctl)

Overview

CVE-2021-39115 is a high-severity vulnerability affecting atlassian jira_service_desk. It was published on September 1, 2021 and has a CVSS 3.1 base score of 7.2 (HIGH).

This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Affected versions of Atlassian Jira Service Management Server and Data Center allow remote attackers with "Jira Administrators" access to execute arbitrary Java code or run arbitrary system commands via a Server_Side Template Injection vulnerability in the Email Template feature. The affected versions are before version 4.13.9, and from version 4.14.0 before 4.18.0.

Remediation

Check the references section for vendor advisories and patches from atlassian. Update jira_service_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
atlassian jira_service_desk >= 0, < 4.13.9 Affected
atlassian jira_service_management >= 4.14.0, < 4.18.0 Affected

Frequently Asked Questions

What is CVE-2021-39115?

CVE-2021-39115 is a high-severity vulnerability affecting atlassian jira_service_desk. It was published on September 1, 2021 and has a CVSS 3.1 base score of 7.2 (HIGH).

How severe is CVE-2021-39115?

This vulnerability has a CVSS 3.1 base score of 7.2, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2021-39115?

Check the references section for vendor advisories and patches from atlassian. Update jira_service_desk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2021-39115?

CyberStrike's AI-powered security agents can automatically detect CVE-2021-39115 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.