CVE-2022-20658
9.6 · CRITICALOverview
CVE-2022-20658 is a critical-severity vulnerability affecting cisco unified_contact_center_express. It was published on January 14, 2022 and has a CVSS 3.1 base score of 9.6 (CRITICAL).
This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.
Remediation
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | unified_contact_center_management_portal | 0 | Affected |
Frequently Asked Questions
What is CVE-2022-20658?
CVE-2022-20658 is a critical-severity vulnerability affecting cisco unified_contact_center_express. It was published on January 14, 2022 and has a CVSS 3.1 base score of 9.6 (CRITICAL).
How severe is CVE-2022-20658?
This vulnerability has a CVSS 3.1 base score of 9.6, rated CRITICAL. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2022-20658?
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2022-20658?
CyberStrike's AI-powered security agents can automatically detect CVE-2022-20658 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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