CVE-2023-20096
5.4 · MEDIUMOverview
CVE-2023-20096 is a medium-severity vulnerability affecting cisco unified_contact_center_express. It was published on April 5, 2023 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface.
Remediation
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | unified_contact_center_express | >= 0, < 12.5\(1\)su3 | Affected |
Frequently Asked Questions
What is CVE-2023-20096?
CVE-2023-20096 is a medium-severity vulnerability affecting cisco unified_contact_center_express. It was published on April 5, 2023 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
How severe is CVE-2023-20096?
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2023-20096?
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_express to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2023-20096?
CyberStrike's AI-powered security agents can automatically detect CVE-2023-20096 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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Browser-based exploitation validates findings with real proof-of-concept.
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