CVE-2023-5422
8.7 · HIGHOverview
CVE-2023-5422 is a high-severity vulnerability affecting otrs otrs. It was published on October 16, 2023 and has a CVSS 3.1 base score of 8.7 (HIGH).
This vulnerability has a CVSS 3.1 base score of 8.7, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the
SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate
satisfies all necessary security requirements.
This could allow an
attacker to use an invalid certificate to claim to be a trusted host,
use expired certificates, or conduct other attacks that could be
detected if the certificate is properly validated.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Remediation
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| otrs | otrs | 6.0.0 | Affected |
Frequently Asked Questions
What is CVE-2023-5422?
CVE-2023-5422 is a high-severity vulnerability affecting otrs otrs. It was published on October 16, 2023 and has a CVSS 3.1 base score of 8.7 (HIGH).
How severe is CVE-2023-5422?
This vulnerability has a CVSS 3.1 base score of 8.7, rated HIGH. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2023-5422?
Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2023-5422?
CyberStrike's AI-powered security agents can automatically detect CVE-2023-5422 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
AI-driven PR review catches vulnerable dependencies before they ship.
Browser-based exploitation validates findings with real proof-of-concept.
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