CVE-2024-20540
5.4 · MEDIUMOverview
CVE-2024-20540 is a medium-severity vulnerability affecting cisco unified_contact_center_management_portal. It was published on November 6, 2024 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) could allow an authenticated, remote attacker with low privileges to conduct a stored cross-site scripting (XSS) attack against a user of the interface.
This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into a specific page of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information. To exploit this vulnerability, the attacker must have at least a Supervisor role on an affected device.
Remediation
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_management_portal to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| cisco | unified_contact_center_management_portal | >= 0, < 12.6\(1\)_es14 | Affected |
Frequently Asked Questions
What is CVE-2024-20540?
CVE-2024-20540 is a medium-severity vulnerability affecting cisco unified_contact_center_management_portal. It was published on November 6, 2024 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
How severe is CVE-2024-20540?
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2024-20540?
Check the references section for vendor advisories and patches from cisco. Update unified_contact_center_management_portal to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2024-20540?
CyberStrike's AI-powered security agents can automatically detect CVE-2024-20540 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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Browser-based exploitation validates findings with real proof-of-concept.
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