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CVE-2024-23791

4.9 · MEDIUM
Published Jan 29, 2024 otrs CWE-532 EPSS 0.52% (42th pctl)

Overview

CVE-2024-23791 is a medium-severity vulnerability affecting otrs otrs. It was published on January 29, 2024 and has a CVSS 3.1 base score of 4.9 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 4.9, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Remediation

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
otrs otrs >= 7.0.0, < 7.0.49 Affected

Frequently Asked Questions

What is CVE-2024-23791?

CVE-2024-23791 is a medium-severity vulnerability affecting otrs otrs. It was published on January 29, 2024 and has a CVSS 3.1 base score of 4.9 (MEDIUM).

How severe is CVE-2024-23791?

This vulnerability has a CVSS 3.1 base score of 4.9, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2024-23791?

Check the references section for vendor advisories and patches from otrs. Update otrs to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2024-23791?

CyberStrike's AI-powered security agents can automatically detect CVE-2024-23791 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.