CVE-2024-28186
7.1 · HIGHOverview
CVE-2024-28186 is a high-severity vulnerability affecting freescout freescout. It was published on March 12, 2024 and has a CVSS 3.1 base score of 7.1 (HIGH).
This vulnerability has a CVSS 3.1 base score of 7.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is an open source help desk and shared inbox built with PHP.
A vulnerability has been identified in the Free Scout Application, which exposes SMTP server credentials used by an organization in the application to users of the application. This issue arises from the application storing complete stack traces of exceptions in its database. The sensitive information is then inadvertently disclosed to users via the `/conversation/ajax-html/send_log?folder_id=&thread_id={id}` endpoint. The stack trace reveals value of parameters, including the username and password, passed to the `Swift_Transport_Esmtp_Auth_LoginAuthenticator->authenticate()` function. Exploiting this vulnerability allows an attacker to gain unauthorized access to SMTP server credentials. With this sensitive information in hand, the attacker can potentially send unauthorized emails from the compromised SMTP server, posing a severe threat to the confidentiality and integrity of email communications. This could lead
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.124 | Affected |
References
Frequently Asked Questions
What is CVE-2024-28186?
CVE-2024-28186 is a high-severity vulnerability affecting freescout freescout. It was published on March 12, 2024 and has a CVSS 3.1 base score of 7.1 (HIGH).
How severe is CVE-2024-28186?
This vulnerability has a CVSS 3.1 base score of 7.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2024-28186?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2024-28186?
CyberStrike's AI-powered security agents can automatically detect CVE-2024-28186 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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