CVE-2025-2494
9.8 · CRITICALOverview
CVE-2025-2494 is a critical-severity vulnerability affecting sytel softdial_contact_center. It was published on March 18, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).
This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.
Remediation
Check the references section for vendor advisories and patches from sytel. Update softdial_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2025-2494?
CVE-2025-2494 is a critical-severity vulnerability affecting sytel softdial_contact_center. It was published on March 18, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).
How severe is CVE-2025-2494?
This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2025-2494?
Check the references section for vendor advisories and patches from sytel. Update softdial_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-2494?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-2494 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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