CVE-2025-2495
5.4 · MEDIUMOverview
CVE-2025-2495 is a medium-severity vulnerability affecting sytel softdial_contact_center. It was published on March 18, 2025 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
Remediation
Check the references section for vendor advisories and patches from sytel. Update softdial_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2025-2495?
CVE-2025-2495 is a medium-severity vulnerability affecting sytel softdial_contact_center. It was published on March 18, 2025 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
How severe is CVE-2025-2495?
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-2495?
Check the references section for vendor advisories and patches from sytel. Update softdial_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-2495?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-2495 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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