CVE-2025-48388
6.5 · MEDIUMOverview
CVE-2025-48388 is a medium-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.178 | Affected |
Frequently Asked Questions
What is CVE-2025-48388?
CVE-2025-48388 is a medium-severity vulnerability affecting freescout freescout. It was published on May 29, 2025 and has a CVSS 3.1 base score of 6.5 (MEDIUM).
How severe is CVE-2025-48388?
This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-48388?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-48388?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-48388 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
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