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CVE-2025-48481

9.8 · CRITICAL
Published May 30, 2025 freescout CWE-841 EPSS 0.53% (43th pctl)

Overview

CVE-2025-48481 is a critical-severity vulnerability affecting freescout freescout. It was published on May 30, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Remediation

Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
freescout freescout >= 0, < 1.8.180 Affected

Frequently Asked Questions

What is CVE-2025-48481?

CVE-2025-48481 is a critical-severity vulnerability affecting freescout freescout. It was published on May 30, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

How severe is CVE-2025-48481?

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2025-48481?

Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2025-48481?

CyberStrike's AI-powered security agents can automatically detect CVE-2025-48481 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.