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CVE-2025-48481

9.8 · CRITICAL

FreeScout is a free self-hosted help desk and shared mailbox.

Published May 30, 2025CWE-841EPSS 0.54%

Overview

CVE-2025-48481 is a critical-severity vulnerability. It was published on May 30, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

Technical description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Remediation

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

References

GitHubgithub.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7

How CyberStrike helps

Frequently asked questions

What is CVE-2025-48481?

CVE-2025-48481 is a critical-severity vulnerability. It was published on May 30, 2025 and has a CVSS 3.1 base score of 9.8 (CRITICAL).

How severe is CVE-2025-48481?

This vulnerability has a CVSS 3.1 base score of 9.8, rated CRITICAL. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.

How do I fix or remediate CVE-2025-48481?

Check the references section for vendor advisories, patches, and mitigation guidance. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2025-48481?

CyberStrike is an open-source, AI-augmented pentesting engine. Rather than flag a version number, it tests whether an issue like CVE-2025-48481 is actually reachable in your own applications and APIs, then verifies each finding before reporting it. That tells you if the weakness is a real, exploitable risk in your environment or a false positive you can safely deprioritize.

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