CVE-2025-54366
8.8 · HIGHOverview
CVE-2025-54366 is a high-severity vulnerability affecting freescout freescout. It was published on July 26, 2025 and has a CVSS 3.1 base score of 8.8 (HIGH).
This vulnerability has a CVSS 3.1 base score of 8.8, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
Remediation
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| freescout | freescout | >= 0, < 1.8.86 | Affected |
Frequently Asked Questions
What is CVE-2025-54366?
CVE-2025-54366 is a high-severity vulnerability affecting freescout freescout. It was published on July 26, 2025 and has a CVSS 3.1 base score of 8.8 (HIGH).
How severe is CVE-2025-54366?
This vulnerability has a CVSS 3.1 base score of 8.8, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2025-54366?
Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2025-54366?
CyberStrike's AI-powered security agents can automatically detect CVE-2025-54366 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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