CVE-2026-20170
6.1 · MEDIUMOverview
CVE-2026-20170 is a medium-severity vulnerability affecting cisco webex_contact_center. It was published on April 15, 2026 and has a CVSS 3.1 base score of 6.1 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
Technical Description
A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed.
This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.
Remediation
Check the references section for vendor advisories and patches from cisco. Update webex_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
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Frequently Asked Questions
What is CVE-2026-20170?
CVE-2026-20170 is a medium-severity vulnerability affecting cisco webex_contact_center. It was published on April 15, 2026 and has a CVSS 3.1 base score of 6.1 (MEDIUM).
How severe is CVE-2026-20170?
This vulnerability has a CVSS 3.1 base score of 6.1, rated MEDIUM. It can be exploited remotely over the network. No authentication or special privileges are required for exploitation.
How do I fix or remediate CVE-2026-20170?
Check the references section for vendor advisories and patches from cisco. Update webex_contact_center to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2026-20170?
CyberStrike's AI-powered security agents can automatically detect CVE-2026-20170 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
Automated penetration testing that runs continuously, not just quarterly.
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Browser-based exploitation validates findings with real proof-of-concept.
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