CVE-2026-23756
5.4 · MEDIUMOverview
CVE-2026-23756 is a medium-severity vulnerability affecting gfi helpdesk. It was published on April 20, 2026 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
Technical Description
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
Remediation
Check the references section for vendor advisories and patches from gfi. Update helpdesk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
Affected Products
| Vendor | Product | Versions | Status |
|---|---|---|---|
| gfi | helpdesk | >= 0, < 4.99.9 | Affected |
Frequently Asked Questions
What is CVE-2026-23756?
CVE-2026-23756 is a medium-severity vulnerability affecting gfi helpdesk. It was published on April 20, 2026 and has a CVSS 3.1 base score of 5.4 (MEDIUM).
How severe is CVE-2026-23756?
This vulnerability has a CVSS 3.1 base score of 5.4, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.
How do I fix or remediate CVE-2026-23756?
Check the references section for vendor advisories and patches from gfi. Update helpdesk to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.
How can CyberStrike help with CVE-2026-23756?
CyberStrike's AI-powered security agents can automatically detect CVE-2026-23756 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.
How CyberStrike Helps
AI agents map your attack surface to find vulnerabilities like this one.
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