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CVE-2026-27954

6.5 · MEDIUM
Published Feb 26, 2026 livehelperchat CWE-862

Overview

CVE-2026-27954 is a medium-severity vulnerability affecting livehelperchat live_helper_chat. It was published on February 26, 2026 and has a CVSS 3.1 base score of 6.5 (MEDIUM).

This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Remediation

Check the references section for vendor advisories and patches from livehelperchat. Update live_helper_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
livehelperchat live_helper_chat 0 Affected

Frequently Asked Questions

What is CVE-2026-27954?

CVE-2026-27954 is a medium-severity vulnerability affecting livehelperchat live_helper_chat. It was published on February 26, 2026 and has a CVSS 3.1 base score of 6.5 (MEDIUM).

How severe is CVE-2026-27954?

This vulnerability has a CVSS 3.1 base score of 6.5, rated MEDIUM. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2026-27954?

Check the references section for vendor advisories and patches from livehelperchat. Update live_helper_chat to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2026-27954?

CyberStrike's AI-powered security agents can automatically detect CVE-2026-27954 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.