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CVE-2026-40497

8.1 · HIGH
Published Apr 21, 2026 freescout CWE-79

Overview

CVE-2026-40497 is a high-severity vulnerability affecting freescout freescout. It was published on April 21, 2026 and has a CVSS 3.1 base score of 8.1 (HIGH).

This vulnerability has a CVSS 3.1 base score of 8.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

Technical Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDangerousTags()` removes `<script>`, `<form>`, `<iframe>`, `<object>` but does NOT strip `<style>` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation->getSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * 'self' 'unsafe-inline'`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) — privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. T

Remediation

Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

Affected Products

Vendor Product Versions Status
freescout freescout >= 0, < 1.8.213 Affected

Frequently Asked Questions

What is CVE-2026-40497?

CVE-2026-40497 is a high-severity vulnerability affecting freescout freescout. It was published on April 21, 2026 and has a CVSS 3.1 base score of 8.1 (HIGH).

How severe is CVE-2026-40497?

This vulnerability has a CVSS 3.1 base score of 8.1, rated HIGH. It can be exploited remotely over the network. Some level of privileges is required for exploitation.

How do I fix or remediate CVE-2026-40497?

Check the references section for vendor advisories and patches from freescout. Update freescout to the latest patched version. If immediate patching is not possible, review the CVSS vector to understand the attack surface and apply compensating controls such as network segmentation or access restrictions.

How can CyberStrike help with CVE-2026-40497?

CyberStrike's AI-powered security agents can automatically detect CVE-2026-40497 across your infrastructure using autonomous pentesting, DAST scanning, and HackBrowser. The platform continuously monitors for known vulnerabilities and provides actionable remediation guidance prioritized by real-world exploitability.