Ostrel

Route alerts into Ostrel shared inboxes so support and operations see the same incident from the first minute.

About the Ostrel integration

Support usually hears about an outage from customers. With Ostrel connected, the incident lands in the support inbox as soon as Navy confirms it, with a ready answer the team can send while engineers work on the fix.

Key features

One conversation per incident: Every update is added as an internal note, not a new email.
Auto tagging: Tag conversations with the affected component.
Saved replies: Insert the current incident summary into any reply.
Auto close: Close the incident conversation when the monitor is back up.

Get started

In Navy, open Settings, then Alerts, and choose Ostrel. Connect your account, pick an inbox and decide which monitors should open a conversation.

For help, read the Ostrel setup guide.

Connect Ostrel

You can disconnect at any time from Settings. Read our privacy policy.

Navy will be able to

Create conversations in the inboxes you select
Add tags and assign conversations
Post internal notes with incident updates
Close conversations when a monitor recovers

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